Privacy Policy

1. Introduction

Neighbor Bento, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services (collectively, the "Services").

By accessing or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies, please do not use our Services.

2. Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email, password, business name)
• Profile information (address, phone number, business description)
• Payment information (billing address, payment method details)
• Communications with us
• Product information (for Suppliers)
• Order information (for both Stores and Suppliers)

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent, links clicked)
• Location information (based on IP address or GPS with your consent)
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Connect Stores and Suppliers based on location and preferences
• Send you technical notices, updates, and administrative messages
• Respond to your comments, questions, and customer service requests
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze trends, usage, and activities
• Detect, prevent, and address fraud and other illegal activities
• Comply with legal obligations

4. Sharing of Information

We may share your information in the following circumstances:

• Between Stores and Suppliers: To facilitate transactions and connections on our platform.
• Service Providers: With third-party vendors who provide services on our behalf (payment processing, data analysis, email delivery, hosting services).
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets.
• Legal Requirements: When we believe disclosure is necessary to comply with a legal obligation, protect our rights, or protect the safety of others.
• With Your Consent: In other cases with your consent or at your direction.

5. Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

6. Your Choices

You can access and update certain information about you through your account settings. You can also opt out of promotional communications by following the instructions in those messages or by contacting us.

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

7. Data Retention

We retain your information for as long as needed to provide the Services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

9. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

10. California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). Please contact us for more information about how to exercise these rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on our website. By continuing to use our Services after revisions become effective, you agree to the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@neighborbento.com.